Staybridge Suites Dearborn by IHG

We got upgraded to a king suite because of plumbing issues in the other room which was nice and they gave me 2k reward points for the inconvenience. The hotel is gorgeous, it has a courtyard area which is very nice.

Suite was great. Spacious and clean. Lots of amenities. Kitchen had everything. Pool and spa area were week maintained and great temperature. Everything was clean and staff were helpful as needed.

Staff called to alert that a plumbing issue happened prior to our arrival and suggested we may need to move to sister property. When we stated displeasure, they did everything they could and ultimately made arrangements for a room. Glad they were in the customer service mindset. Accidents do occur and a consumer is always pleased when it does not alter our much needed vacations. The outdoor courtyard is delightful. Very peaceful.

My sister-law rented the room for us for a family vacation. The room was fine.

Very nice and I meet friendly people the two nights I was there. I love the sitting area outside very beautiful.